November 7, 2016
I really like that Jenny feels like my friend. I can go to her pretty much any time of day or night and she responds very quickly - even when out of the office. She is always honest and forthright. I felt very prepared going in to our listing and confident that she was going to do the work necessary to get our house sold as quickly as possible.
November 7, 2016
Colin was insightful, patient, and flexible when it came to scheduling. I thoroughly enjoyed working with him.
October 6, 2016
Jenny was ALWAYS available. My sale wasn't easy and full of possible trip-ups. Jenny took each one in stride and kept us on track. She kept her eye on the goal and got us to close with all documents necessary. I appreciated having her on my side.
October 3, 2016
Jenny takes time to make sure that even the details are perfect. We were absolutely satisfied with the time and service we received.
August 29, 2016
I worked with Colin the most and he was WONDERFUL. He was "on the ball" and very punctual with getting the paper work done (even on his vacation!). He was very knowledgeable and was able to answer all the questions I had. I have already recommended him to two other people. :) Thanks to Colin for ALL of his help!
August 15, 2016
Jenny made sure we got exactly what we wanted. She dealt with both of us through moments when we wanted to buy a house and the next week thinking it wasn't the time for us to buy a house, we got through it!
She was persistent when getting in contact with the seller and made sure everything we needed was communicated. Throughout the process Jenny would contact us if a new house came on the market that she thought would be something we liked or in the right neighborhood, she knew what we were looking for. Everything was great!
July 19, 2016
Amazing and trustworthy service!
July 19, 2016
I worked with Colin McMullen and Shelley throughout my buying process. They were very helpful guiding me through my first time home-buying process. Shelley stepped up BIG TIME on the day of my closing, which was an absolute nightmare. The seller was still moving his stuff out of the condo when we arrived for my final walkthrough and there was no way he would be done in time for closing. On top of that, the place was a pit. There was trash, stains, fur, food stains, etc. everywhere! Colin and Shelley were able to push the closing back a couple of hours to allow time for the seller to move out and made the listing agent pay for cleaners to come and scrub down the apartment. Colin had to leave town on short notice and was unable to be there on closing. He was still very helpful remotely, which is why Shelley was there to help with the final walkthrough and closing. She moved a showing with another client so that she could help me and be there with me for closing. After closing she even came over and brought her vacuum and helped me clean up the place for the carpet cleaners that were coming at 3 pm. She went way above the call of duty and Colin was very helpful throughout the entire process. I would recommend them and Jenny Swain and Associates to anyone that is moving to the area. And you can put that in writing and share it!!!
July 18, 2016
We were so happy and have already recommended Jenny to multiple people.
June 21, 2016
Jenny was awesome, caring, and accommodating. She listen to our needs and wants and helped us find the perfect first home!
June 16, 2016
From beginning to end it was a very pleasurable occasion. I can't imagine what you could have done better.
April 9, 2016
We couldn't be happier with Jenny's help in both selling and buying. Thank you!!!
March 14, 2016
Outstanding experience from start to finish.
March 4, 2016
The service was great - quick communication was the rule throughout the process. JS and Associates positioned our previous property in a way that allowed us to exceed our expectations. The consultation on staging and the photographer employed were game changers! Jenny helped us get what we needed to be 100% happy in the new property - it truly was a win-win on both the sale of our former home and purchase of the new home. Any time we needed something Jenny was there. Often, we didn't need anything which is a testament to the fact that she was one or two steps ahead of our needs throughout the entirety of the process.
January 5, 2016
Jenny and her associates provided service above and beyond my expectations. I made Jenny aware of the short time frame I had to sell my house. Her team acted swiftly in getting the property listed and scheduling several open houses to maximize the number of prospective buyers within that short time frame.
Jenny provided me with valuable recommendations from staging the house to responding to questions from potential buyers. Her assistance with the final sale and contingencies requested by the buyers made the sale seem effortless because Jenny was always looking ahead and planned a course for each possible scenario. Thank you so much Jenny!!!
November 24, 2015
You guys are great.
November 23, 2015
Rebecca was amazing!! My husband & I didn't totally agree on everything that we were looking for in a house, but didn't really know how to handle it. We were also open to pretty much anything as far as floor plans. Rebecca showed us a few different houses & quickly learned what we liked & what wasn't really for us...even though we couldn't figure it out. During our closing, she was out of town, but still totally available. And because there were some complications & hiccups involved with our closing, she followed up continuously throughout the day. She was incredible from start to finish!
October 16, 2015
We had a wonderful, productive experience with Jenny and Associates.
August 20, 2015
Jenny Swain is an outstanding realtor. She knows the market, helps negotiate the price, takes care of the details, has a great team supporting her, is prompt and extremely responsive.
July 23, 2015
Rebecca did a great job. She was very helpful and wend beyond what we expected. She was always accessible especially considering she was right in the middle of preparing for and getting married. Miranda was very helpful as well.